Refund Policy
Last updated: September 9, 2026
1. Return eligibility
We accept returns within 30 days of delivery. Items must be unused, unworn, and in their original condition with all tags, packaging, and protective materials included. Items that show signs of wear, damage, or alteration may not be eligible for a full refund.
2. Non-returnable items
Customized or personalized items, gift cards, and items marked as final sale are not eligible for return or refund.
3. How to start a return
To initiate a return, please contact our customer support team with your order number and reason for return. We will provide instructions and, where applicable, a prepaid return label.
4. Refunds
Once your return is received and inspected, we will process your refund to the original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to a defect or error on our part.
5. Exchanges
If you would like to exchange an item for a different size, color, or style, please contact us. Exchanges are subject to availability and the same return eligibility conditions.
6. Damaged or defective items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos and your order number. We will arrange a replacement or refund at no additional cost.
7. Questions
If you have any questions about your return or refund, please reach out through our Contact page and we will be happy to help.